Where can I get my order?

You can receive it in the direction you choose (home, work, etc.) but never in PO. Cuplé ships to any country listed at the online store at the time of registration.

You can also pick it up in store (free shipping costs to mainland Spain on orders over 20€). This option is only available in the stores listed in the dropdown that appears when you make a purchase. 

 

When will I receive my order?

Orders placed on Tiendacuple.com will take, after confirming the payment, about 6 days to be delivered if you selected ‘Home delivery’ and a maximum of 9 working days if you selected ‘Store Pickup’.

 

Delivery "SHIP TO ADDRESS":

-  Spain (mainland): 3/8 working days.

-  Balearic and Canary Islands, Ceuta and Melilla: 8/10 working days.

-  International: 10/20 working days. 

 

If I selected ‘Store Pickup’, when can I pick up my order?

Within the estimated period of receipt of order (9 days), the store you selected will call you to notify than you can pick your order. It is necessary to show the Order Form sent to you by email to pick the order.


IMPORTANT:

- In SALES periods the ‘Store Pickup’ option will not be available.

- On orders below 20€ the ‘Store Pickup’ will have a shipping cost of 6€.

- In the ‘Store Pickup’ option of Balearic Islands and Canary Islands stores the shipping costs will be 10€.

Shipping costs

Shipping costs are spread over various rates, depending on your city and/or country of residence.

 

Zona 2: Alemania.

Zona 3: Austria, Bélgica, Italia, Francia, Holanda, Reino Unido, Luxemburgo.

Zona 4: Andorra, Rep. Checa, Hungría.

Zona 5: Dinamarca, Polonia, Irlanda, Suecia,Vaticano, Mónaco y San Marino.

Zona 6: Bulgaria, Eslovaquia, Eslovenia, Estonia, Finlandia, Grecia, Letonia, Lituania, Rumania, Bosnia, Croacia, Noruega, Serbia, Suiza, Guernsey, Isla de Man, Jersey y Liechtenstein.

Zona 7: Estados Unidos, Afganistán, Albania, Arabia Saudí, Argelia, Armenia, Australia, Azerbaiján, Bahrein, Bangladesh, Bhután, Bielorrusia, Brunei, Camboya, China, Chipre, Corea del Norte, Corea del Sur, Egipto, Emiratos Arabes, Filipinas, Georgia, Hong Kong, India, Indonesia, Irak, Irán, Israel, Japón, Jordania, Kazajistán, Kirguizistán, Kuwait, Laos, Líbano, Libia, Macao, Macedonia, Malasia, Malta, Marruecos, Moldavia, Mongolia, Montenegro, Nepal, Nueva Zelanda, Omán, Pakistán, Qatar, Rusia, Singapur, Siria, Sri Lanka, Tailandia, Taiwán, Timor Oriental, Togo, Túnez, Turkmenistán, Turquía, Ucrania, Uzbekistán, Vietnam, Yemen.

Zona 8: Anguilla, Antigua&Barbuda, Antillas Holandesas, Argentina, Aruba, Bahamas, Barbados, Belice, Bermudas, Bolivia, Bonaire,  Brasil, Canadá, Chile, Colmbia, Costa Rica, Cuba, Dominica, Ecuador, El Salvador, Granada, Guadalupe, Guatemala, Guayana, Guayana Francesa, Haití, Honduras, Islas Caimán, Islas Turks y Caicos, Islas Vírgenes (UK), Islas Vírgenes (US), Jamaica, Martinica, México, Nicaragua, Panamá, Paraguay, Perú, Puerto Rico, Rep. Dominicana, San Kitts&Nevis, San Vicente y Granadinos, Trinidad&Tobago, Uruguay, Venezuela, Angola, Benin, Birmania, Botswana, Burkina Faso, Burundi, Cabo Verde, Camerún, Centroafrica, Rep.Chad, Congo Rep. Democrática, Congo, Rep. Popular, Costa de Marfil, Djibouti, Eriteria, Gabón, Gambia, Ghana, Groenlandia, Guam, Guinea, Guinea Bissau, Guinea Ecuatorial, Guinea República, Isla Marshall, Islandia, Islas Comores, Islas Cook, Islas Faroe, Islas Fiji, Islas Reunión, Kenya, Lesotho, Liberia, Madgascar, Malawi, Maldivas, Mali, Mauricio, Mauritania, Mayotte, Mozambique, Namibia, Níger, Nigeria, Nueva Caledonia, Palau, Palestina, Papua Nueva Guinea, Polinesia Francesa, Ruanda, Samoa, Samoa Americana, Senegal, Seychelles, Sudáfrica, Sudan, Surinam, Swaziland, Tanzania, Uganda, Vanuatu, Wallis and Fotuna.